Consumers Guide To Choosing A Carpet Cleaner

Read My Guide Below And You Will Discover

  • How To Avoid 4 Carpet Cleaning Rip Offs.
  • 6 Costly Misconceptions About Carpet Cleaning.
  • 4 Mistakes To Avoid When Choosing A carpet Cleaner.
  • The Importance Of Value And Price.
  • A Clean Carpet Vs A Healthy Carpet?
  • You Should Expect 100% Money Back Guarantee.
  • 4 Steps To A Clean And Healthy Carpet.
  • Which Carpet Cleaning Method Is Best?

Stain Free Carpets All Year Round

Call And Book Your Carpet Clean And Receive These Renewable Perks Below With Every Carpet Cleaned

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ian harper

Ian Harper

My Certifications

How To Avoid 4 Carpet Cleaning Rip Offs.

carpet cleaning prices

All of us are attracted by low price because we want to work within a budget. But some carpet cleaners use price as the bait for their false and misleading advertising. They offer a cheap price–usually between £3.95 and £9.95 per room–and then, once they’re in your home, they pressure you into buying “add-ons.” It’s as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Carpet cleaning is not as cheap as some unethical carpet cleaners would like you to believe.

Dual process carpet cleaning describes the process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners often use dual process as a bait-and-switch technique. Here’s how it’s done: first, they “bait” you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to “switch” you to more expensive dual-process cleaning. If you don’t fall for their switch and choose their basic service, you’ll likely receive poor workmanship with no guarantees.

best carpet cleaner

You’ll read this in almost every ad. You’ll hear this from virtually every carpet cleaner. Remember this: the method that’s best for you is the method that achieves your goal. If you want a method that dries quickly, then a method that takes a long time to dry isn’t the best for you. So before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.

Years ago, many people believed this was true because their carpets were damaged by “technicians” who didn’t know how to properly clean using hot water. But today, we know it’s false. By washing and then rinsing your carpet with hot water, your carpet is thoroughly cleaned–in the same way that the person who
showers and then rinses off the dirt and soap will be much cleaner than the person who takes only a sponge bath. Obviously, each carpet cleaner will be biased towards his own method. And each method does have advantages. So I suggest you look to what carpet manufacturers say. Shaw Industries, the largest carpet manufacturer in the world, recommends only hot water extraction cleaning.

carpet cleaning methods

6 Costly Misconceptions About Carpet Cleaning.

You should wait as long as possible before cleaning your carpet Dirt is an abrasive like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibres. This cuts your carpet, just as if you had used a knife. A dirty carpet will not last as long as a clean carpet. And while vacuuming helps by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out. Most carpet warranties have frequency suggestions depending on usage, anywhere from every 6 months to as long as 18-24 months.

The only reason to clean carpets is to remove the dirt. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust and hundreds of other chemicals. When you come into your home, you carry those pollens, bacteria and chemicals in your hair and on your skin, clothing and especially on the bottom of your shoes.   Not surprisingly, all those chemicals and toxins wind up in your carpet. If you have allergies, asthma, emphysema, or other breathing problems one major source of your problem could b e the pollens, fungus, smoke and chemicals in your carpet. The big advantage with carpet is that all these pollutants get trapped and your carpet acts like a filter, unlike hard floors where your more likely to breath them in as they blow around. Children and pets are closer to the floor so are more likely to take them into their bodies.

One method of carpet cleaning is as good as another. The dry cleaning methods which are dry foam, dry chemicals and dry compounds do not rinse your carpet in any way. Instead, they leave a dirty residue. You might say they clean your carpet only halfway. The most effective cleaning method is hot water extraction. Hot water extraction means a hot water cleaning solution, under high pressure, is forced into your carpet and then power vacuumed out of your carpet.     Shaw Industries, the world’s largest carpet manufacturer, not only recommends hot water extraction as the primary method of cleaning carpets, it has made it a requirement as to maintain the warranty on their carpet products. Carpet cleaners use one of two types of hot water extraction. If they use a large unit that operates from a van or truck outside your facility, it’s called truck mounted extraction. If they use a small unit that can be brought inside, it’s called portable extraction. Also a small misconception is that the van mounted cleans better because of it power, not true. that power is so it can deliver hot water and recover dirty water at long distances.

Having the right equipment is all a company needs to clean your carpets properly. Not true. Many companies own hot-water cleaners but very few companies teach their employees how to use them properly. This is why it’s important that you choose your carpet cleaner carefully. The best cleaning companies are those that have been certified by the National Carpet Cleaner association, known as the NCCA. Or like myself Certified In Cleaning Science By City & Guilds. Before you choose a carpet cleaner, ask to see proof of the company’s certifications. If they don’t have them, don’t use them.  

The company that offers the lowest price is the company you should hire. I’ve seen so many problems arise from lowest bid companies that I suggest you NEVER hire the company that quotes the cheapest price. The two most common problems are:  

(1) The price you’re quoted may not be for the services you want performed. The company may be equipped to only remove the surface dirt from your carpet. But you may want bacteria, fungus, pollens, dust mites and tobacco residues, that reside deeper in your carpet removed as well.  

(2) The price you see advertised may not be the price you pay. Many home owners have learned that the low price they saw advertised only lasted until the carpet cleaner got into their home. Then they were pressured into paying a lot more for a variety of add ons. (Some carpet cleaners even break the law by using illegal bait-and-switch tactics.)

Any honest carpet cleaning company should be able to give you an exact price quote over the telephone, and then follow up in writing. I wish this were true, but it is not always the case. Honest, reputable carpet cleaning companies usually will price their jobs in one of two ways. Either they price their service by the room or area (usually it will cover from 150 – 200 square feet). Or they will price it based by the square foot.   There really is no right or wrong way. It primarily comes down to a question of efficiency and valuing a client’s time. We have chosen to price our service by the area and therefore can give you a cost estimate based on the number of areas you’re looking to have cleaned. Where pricing by phone does become challenging is when there are special circumstances such as persistent pet odour or staining issues. In those cases we can give you a “guestimate” by phone and have our service technician evaluate the situation on-site and quote you an exact price.

4 Mistakes To Avoid When Choosing A Carpet Cleaner.

No question, your carpet cleaner needs first rate equipment. But he also needs something else. He needs the skilled at operating that equipment. Many companies own hot water extractors, but very few companies learn how to use them properly. The best way to know that the carpet cleaner is trained is to make sure the cleaner has been certified by City & Guilds In Cleaning Science. This is the same level of education that any building tradesman would have.

In my view, every carpet cleaning company should be fully accountable for its work. And if you aren’t pleased with the job in every way, you shouldn’t have to pay for it. Period. Not all carpet cleaners offer a guarantee. Or, if they do, the guarantee may be “limited.” Ask the carpet cleaner if he offers a money back guarantee.

Any carpet cleaner can say anything about his past jobs. And, sadly, some of what he says may not be true. Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and his work. or even better what we do is show you images of our past work.

City and guilds in cleaning science is the same level of education that any builder might have so you can be sure your dealing with a professional. Many certifications are no more than one day courses with multiple choice questions at the end of the day.

The Importance Of Value And Price.

Price is what you pay. Value is what you get. When selecting a carpet cleaner, you have to choose from a wide variety of cleaning methods and price points. All major carpet manufacturers either require or highly recommend hot water extraction by certified technicians, and this why Shaw Industries, the world’s largest carpet manufacturer, recommends hot water extraction.

Here’s why: Hot water extraction cleans much better than other methods

(1) It heats the water to a higher temperature for better effective cleaning.

(2) It shoots the cleaning solution into your carpet at higher pressures, which breaks up the dirt, bacteria, chemicals and pollens.

(3) The machine uses stronger suction to draw the dirt, chemicals, bacteria, pollens and tobacco smoke residue out of your carpet.

Not surprisingly, it costs more to have your carpets cleaned thoroughly by professional certified technician that uses how water extraction, and it certainly costs more than renting a rug doctor. Believe it or not some so called “pros” actually use these same machines! There are times when a rug doctor might be all you need when emergency cleaning arise, and it will get some of the dirt, but the key word here is “some” It is simply not powerful enough to pull out the pollens, chemicals, bacteria, dust mites, and pollution residues, and their tiny vacuum motors are notorious for leaving behind a lot of residue which causes your carpet o RE – SOIL VERY QUICKLY.

On the other hand, if you want your carpets to look good and last for years, then you need to have it cleaned by qualified professional technician at least every six months to one year. Depending on the amount of soiling and traffic you have in your home. And to maintain a HEATHLY HOME, you need to have it cleaned and sanitised thoroughly as only a powerful hot water extraction machine can do.

A Clean Carpet Vs A Healthy Carpet?

Which is more important to you: a clean carpet – or a clean and healthy carpet? Yes, I assure you there is an enormous difference. Each carpet cleaning method has advantages and disadvantages. Some methods will get out only the dirt. Other methods will get out dirt and grease. Still others will get out everything. And to be sure, some are more expensive than others.

The hot water unit we use is the most effective cleaning system available today. Likewise, it’s one of the most expensive units on the market. But we bought this unit for a good reason: Increasingly families want the good-health benefits that come from having a fresh, clean carpet. Have you ever seen how dirty a little boy’s trousers get when he plays outdoors? If you have, then you know you can brush off his trousers and make him think they’re clean. The same is true for your carpet.

So, if you want a thoroughly clean carpet – if you’re willing to invest in your family’s good health – you’re invited to call us. You’ll receive a written estimate, at no cost or obligation, and if you give us permission, you’re further protected with us



We want you to be super pleased – in fact, absolutely delighted – with every carpet and upholstery job we do. So every job comes with our iron-clad, risk free guarantee. What does this mean? Simply this: if you aren’t pleased, you pay nothing. NOT ONE PENNY. Many companies don’t guarantee their work – but we feel nothing is more important than your complete satisfaction. We stand behind every job 100%. If you ever have any questions or concerns about any of our technicians work, please call me right away.

4 Steps To A Fresh, Clean, Healthy Carpet.

If you’re thinking about having your carpets cleaned, we encourage you to follow these four steps:

STEP No1: Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they’ll wear out. Plus the longer you have to breathe all the pollens, fungus and chemicals that hide in your carpet.

STEP No2: List your objectives. Do you want only the dirt removed, something you could do with a rented shampooer, or do you want all the bacteria, fungus etc. removed which will require a hot water cleaner, as we use. Do you want to work with an honest, reputable company – or are you willing to risk working with the company that offers the lowest price – knowing the company might not be in business tomorrow.

STEP No.3: Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are eight tough questions to ask a carpet cleaner before he begins to clean your carpet:

1.What method of carpet cleaning do you recommend?

2. What type of equipment do you use to clean carpets?

3. What will your equipment remove from my carpet?

4. How often should I get my carpets cleaned?

5. What training have you had in cleaning carpets?

6. Are you a member of the NCCA?,

7.Are you certified by the NCCA and will you show me your certification certificates.

8. Are all your cleaning technicians certified by the IICRC and can I see their certificates? (Or even better do you have city & guides in cleaning science)

STEP No4: Once you’re satisfied that you’re working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost – no surprises.

By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do the job yourself.

But if you want your carpeting to be completely and healthily cleaned – removing the bacteria, fungus, chemicals, pollens, tobacco products – then we invite you to call us. We’ll be happy to answer your questions – discuss with you any carpet and upholstery cleaning requirements you may have – or come into your home and give you a free written quotation – without obligation of any kind.

Stain Free Carpets All Year Round

Call And Book Your Carpet Clean And Receive These Renewable Perks Below With Every Carpet Cleaned

Renewed Yearly For FREE

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